The mandatory Code of Conduct for the Short-term Rental Accommodation Industry was updated on 28 May 2021 to reflect that the planning instruments and premises register are now (currently) due to commence in November 2021. The code creates new minimum standards of behaviour and requirements for all participants.
The principal objectives of this code are to:
(a) set out the rights and obligations of short-term rental accommodation industry participants
(b) provide for resolution of disputes and complaints about the conduct of short-term rental accommodation industry participants
(c) outline the compliance and enforcement approach that applies to contraventions of the code by short-term rental accommodation industry participants
(d) facilitate the oversight of the short-term rental accommodation industry